We ship to the 48 contiguous states of The United States ONLY.

We ship to only the one address specified when the order is placed.

We offer partial shipments for U.S. domestic orders that include products on back order if not stated otherwise. Customers who prefer partial shipments are kindly invited to explicitly request a partial shipment in the notes within their order or contact us via email.

SHIPPING METHODS

Domestic Standard Delivery: Your package should arrive within 3-8 business days from the time of shipping. Please keep in mind your order might take 1-2 days to process. If an order is placed over the weekend or on public holidays, it will be processed on the following working day.

Domestic Express Delivery: Orders placed before 12:00 p.m. (ET) Monday - Friday should arrive within 1 business day from the time of shipping unless additional validation is required.

FREE SHIPPING OFFER EXCLUSION

Free shipping on orders over $100 is only applicable to customers living in the contiguous United States and does not to apply to customers living in Hawaii, Alaska, Puerto Rico, Guam, American Samoa, Micronesia, Marshall Islands, North Mariana Islands, Palau, or the U.S. Virgin Islands.

Large instruments, include but not limited to, Violins, Violas, Cellos, Double basses, Drums, Timpani, Erhu, Pipa, etc. are excluded from free shipping.

Shipping charges for orders that do not qualify for free shipping are calculated based on the total weight, the destination address, as well as the desired shipping service.

TRACKING YOUR SHIPMENT

Once your package is shipped, we will send you a confirmation email with a tracking number. You may track you package using the tracking serrvice of the carriers.